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Remote Director of Customer Operations
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-03-12
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
Campspot
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
Management
Operations Manager -
IT/Tech
Job Description & How to Apply Below
A technology firm focused on outdoor experiences seeks a Director of Customer Operations to lead its Customer Support team. This role includes driving operational excellence and enhancing customer satisfaction. The ideal candidate has over 7 years of experience and a passion for developing high-performing teams. Responsibilities include managing day-to-day operations, establishing key metrics, and collaborating cross-functionally to improve the customer journey.
Competitive salary of $110k-$130k with great benefits included.
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