Manager, IT Operations- Epic Reporting

** City/State
** Virginia Beach, VA
** Work Shift
** First (Days)
** Overview:**#
** Overview
* * The Epic Cogito Manager is responsible for the strategic leadership, operational oversight, and continued evolution of the Epic Cogito analytics platform supporting clinical, operational, financial, and regulatory reporting across the health system. This role leads a growing team of analysts and developers, ensures high-quality enterprise reporting, and owns the delivery of regulatory and externally mandated reports in partnership with clinical, quality, compliance, and finance stakeholders.

The ideal candidate is both a people leader and analytics strategist, capable of scaling a high-performing team while maintaining rigor, reliability, and trust in enterprise data.

People & Team Leadership
- Lead, mentor, and develop a team of Epic Cogito analysts and developers
- Drive team expansion through workforce planning, hiring, onboarding, and skills development
- Set clear performance expectations and conduct regular coaching
- Support Epic certification and professional development
- Ensure work is performed at the top of role and aligned with enterprise priorities

Epic Cogito Platform Ownership
- Provide leadership for Epic Cogito including Clarity, Caboodle, Radar, and analytics tools
- Ensure stable, scalable, and performant reporting solutions
- Partner with Technical, Infrastructure, and Security teams
- Establish standards for report development, validation, documentation, and change management

Regulatory & External Reporting
- Own delivery of regulatory, compliance, and externally required reports
- Ensure accuracy, timeliness, audit readiness, and traceability
- Partner with Quality, Compliance, Finance, Population Health, and Clinical leaders
- Anticipate regulatory changes and ensure analytics readiness

Stakeholder & Governance Partnership
- Serve as a trusted analytics advisor
- Participate in data governance and analytics prioritization forums
- Balance regulatory, operational, and strategic analytics demand
- Communicate risks, timelines, and tradeoffs clearly

Strategy & Continuous Improvement
- Contribute to the enterprise analytics roadmap
- Standardize, automate, and retire low-value reporting
- Leverage managed services appropriately
- Support analytics modernization and self-service adoption#
** Education
* ** Bachelor’s degree or equivalent experience

Experience in lieu of Bachelor’s Degree    5 yrs relevant years experience with a degree     7 yrs relevant years’ experience without a degree #
** Certification/Licensure
*** Epic Cogito certification  (Required)# #
** Experience*** - Experience scaling analytics teams  - Population health or value-based care analytics experience  - Managed services partnership experience  - Master’s degree in informatics or analytics
** Benefits:
Caring For Your Family and Your Career****•
** Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance   
• Legal Resources Plan  
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
** Sentara Health is an equal opportunity employer
** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it  support of our mission “to improve health every day,” this is a tobacco-free environment.
** For positions that are available as remote work,*
* ** Sentara Health employs associates in the following states:
** Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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