Senior Program Manager
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-03-12
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Management
Program / Project Manager, IT Project Manager, Operations Manager
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end‑users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.
We're building a more trustworthy Internet. Come join us.
Posting Open Date: 3/9/26
Anticipated Posting Close Date: 6/9/26
Job posting may close early due to the volume of applicants.
Senior Program Manager – Executive Planning & OperationsFastly is looking for a passionate Senior Program Manager to drive execution of critical product development and engineering efforts across our business. This role will partner with leadership in Program Management, Product, Engineering, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes.
The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly’s platform and delivering products that delight customers. The role will be responsible for helping teams create plans, coordinate work streams, deliver results, and keep management informed. You’ll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues.
You’ll be a leader will engage teams to enable our products, platform, and tools to be more powerful and more useful to our customers. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.
This is a role which has an impact on a large number of human lives. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.
This position reports into our Director of Program Management.
What You’ll Do- Manage a portfolio of Product and Engineering‑led programs through a full program lifecycle of definition through launch
- Work closely with cross‑functional resources as primary point of contact representing the Product and Engineering teams
- Participate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisions
- Work with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.
- Ensure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform health
- Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation working with Director & Senior Director level resources
- Coordinate across teams often using varied project management techniques
- Lead special efforts as needed and support improvement of team processes
- 6+ years proven experience in Program Management
- 5+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practices
- Strong communication, problem‑solving, and facilitation skills
- Experience working with distributed teams and remote working environments
- Demonstrated ability to lead team initiatives by influence
- Process and detail oriented, yet comfortable with ambiguity
- Effective analytical skills with a drive toward providing measurable data
- Strong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful delivery
- Focus on results and outcome, not just process
- Strong action bias, preference for execution and…
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