Oxford Suites Hermiston - General Manager

Oxford Suites Hermiston is seeking a dynamic, people-focused leader who is passionate about delivering guest-first service. If this sounds like you, we encourage you to apply and include a cover letter for consideration.

This is a fully on-site position and requires the ability to drive and maintain insurability under company standards, including meeting the minimum age requirement of 25.

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

The General Manager is responsible for the day-to-day operations of the hotel, ensuring all financial and service standards are exceeded. This position is responsible for overall guest satisfaction and employee relations of the hotel, with enforcement of all company policies and procedures while adhering to sanitation and cleanliness standards. The General Manager will provide exceptional caring and genuine guest service at all times and uphold the company standards and culture.

• Operations (30%):
  • Oversees daily operations of the hotel overall ensuring the property meets sanitation and cleanliness standards.
  • Evaluation and control of operating costs including expense management, labor cost control, budgeting and forecasting.
  • Communicate and investigate all employee and guest safety and other incidents.
  • Completes monthly and quarterly budget and P&L reviews.
  • Monitor financial performance, analyze reports including P&L’s, implement cost controls, maximizing profitability through revenue management and efficient operations.
  • Collaborate with the sales and marketing team to drive occupancy and revenue, identifying market trends and opportunities for growth.
  • Reviews invoice details, collections and reconciliations.
  • Audits and corrects any discrepancies within the reservation system.
  • Ensure smooth coordination among departments to deliver a seamless guest experience.
  • Reviews and completes long and short-term goals of the hotel.
  • Regularly inspects property for cleanliness and overall presentation of the hotel, reporting any areas needing attention, to leadership.
  • Make suggestions for property improvements and capital expenditures.
  • Conducts weekly management meetings, additionally participate in monthly department meetings.
  • Continuous communication with home office.
  • Provides support and coverage across departments as needed, including emergencies or unplanned staffing shortages.
• Employee Development (30%):
  • Completes and assigns the following processes to department managers: recruiting, hiring, training and employee development.
  • Foster a culture of teamwork, service excellence, and accountability, providing ongoing coaching, support, and performance evaluations.
  • Communicate and investigate any issues with regards to employee relations; simultaneously communicating to home office.
  • Oversees the Safety Program and assists with RTW program.
  • Review schedule and completes payroll to ensure compliance with state and federal labor laws.
  • Ensures operational continuity by assisting with shift coverage or duties during critical staffing gaps or absences.
  • Responds to employee needs either via phone or on-site with professionalism and…