Assistant Manager, Operations, Westfield UTC, San Diego

Assistant Manager, Operations, Westfield UTC, San Diego At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

We are looking for an Assistant Operations Manager who will assist in overseeing the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Operations Manager, along with the Boutique Leaders by imparting critical business knowledge.

What impact you can create at CHANEL:

Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency

Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly

Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork

Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team Leading a team through various projects and taking initiative

Assisting in managing the budget and forecasting expenditures for a multi-faceted Boutique You are energized by:

The history and heritage of The House of CHANEL Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment

Building collaborative partnerships and relationships

Fostering a meaningful client experience centered around inclusion and connection

Being comfortable in the middle of complexity and ambiguity

Creativity and innovation by testing, learning, and taking new risks

What you will bring to the team:

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Foreign language skills are preferred but not required

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics:

Minimum 3 years of related experience

Bachelor’s degree (preferred)
Ability to lift 15 lbs.

A flexible schedule with the ability to work late nights, weekends, and some holidays

Boutique Management:
Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

What skills you will learn:

Exposure to multiple boutique business functions and categories

Growth in additional business and functional areas of the retail business

Opportunity to collaborate and succeed as a team with colleagues and cross-functionally

Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation:

The anticipated base salary range for this position is $70,200 through $110,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Benefits and Perks:

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and  Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE…