Lead Supv Distribution Ops

Overview

As a Lead Supervisor in Electric Operations, you will work on a team to oversee highly skilled distribution work on electrical facilities in a safe, productive manner with attention to quality. You will supervise line crews assigned to work on all overhead and underground distribution line facilities, supervise a diverse union workforce, and collaborate with external and internal stakeholders, especially customers.

Provides timely, cost effective and reliable service to customers.

• Responsible for overseeing the completion of capital and O&M work in the area.
• Lead, train, motivate, coach and counsel highly trained professionals and bargaining unit personnel to meet the expectations of their positions and assist in rolling out new technologies and trainings.
• Take on managerial tasks in platforms and oversee other supervisors.
• Responsible for timely response to storm restoration efforts in the region, including round‑the‑clock responsibility as a Field Supervisor and/or Restoration Crew Supervisor to respond and lead crew efforts in restoring power or responding to other issues affecting customer service. This role may necessitate work after‑hours, outside of your normal schedule.
• Assist in decision‑making and communicate to field supervisors and local bargaining unit personnel required shifts during storm restoration activities.
• Supervise, prioritize, adapt, adjust, and schedule resources through resource planning to effectively utilize and meet customer/client requirements and budget considerations during normal operations and storm emergencies.
• Communicate/coordinate work schedules with internal and external customers, foreign utilities and contractors.
• Assure the timely completion of all administrative processes, such as mandated annual reviews, Labor Agreement, crew audits, Time & Labor, and other required paperwork.
• Analyze and evaluate reports to recommend and implement improvements, e.g., budgets, rerouting, vehicles, and inventory control.
• Develop a positive safety attitude in the work group.
• Effectively and courteously interact with internal and external customers to coordinate work, solve problems, and handle inquiries and complaints.
• Ensure that employees are properly equipped with well‑maintained tools and equipment.
• Develop and maintain relationships with Federal, State, and Local law enforcement agencies.
• Balance the interests of the customer and RIE, including negotiating settlements, pursuing civil actions, pursuing criminal actions, and maintaining fair credit standards.
• Participate in an on‑call rotation, where off‑hours work may be required to provide field guidance and/or respond to emergencies.
• The company reserves the right to determine if this position will be assigned to work on‑site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on‑site may be required to engage in face‑to‑face interaction and coordination of work among direct reports and co‑workers.

• Bachelor’s degree plus 4 years of relevant experience or an equivalent combination of education or experience.
• Minimum of 5 years of management and supervisory experience.
• Demonstrated expertise/knowledge of energized and deenergized facilities; switching and tagging procedures; knowledge of training, clearances and working space requirements.
• Ability to diagnose and troubleshoot technical issues with multiple internal groups and vendors and effectively communicate resolution with key stakeholders.
• Ability to interpret information and analyze relationships and dependencies among multiple parts of a problem or situation to clearly articulate findings that lead to resolution.
• Ability to recommend appropriate changes, communications and training actions and provide broad support for a large, complex project.
• Ability to prioritize and execute tasks in a collaborative environment which includes internal and external customers and utility contractors.
• Ability to communicate complex information in simple, easy‑to‑understand ways.
• Ability to produce quality deliverables and meet deadlines.
• Promotes respect and can work effectively…