Remote PM Scale Software; Public Safety

Job Location (Short):
Madison, Alabama, USA

Workplace Type:
Remote

Req

Octave project managers lead large-scale software implementations within our North America Public Safety division. The PM is responsible for overseeing all aspects of project implementation, communication, customer relationship success, and maintaining delivery on time, on budget, and within scope. The Octave PM is the gatekeeper to a project’s successful contribution to the overall business portfolio.

• Serves as the primary liaison to customer PM partners, agency and Octave stakeholders, and project teams
• Responsible for hosting regularly scheduled internal and customer-facing status meetings, including ownership of agendas, details, minutes, notes, and follow-ups
• Partnering with project teams on task performance/completion, overall project progress, statuses, and documentation
• Maintaining customer-facing task tracking/project plan updates, ensuring completion, accuracy, quality, and achievement of contracted SOW tasks
• Escalating within PMO and Services leadership as required to maintain project success
• Conducting/Representing Project To Executive Leadership as required

• Understanding and aligning provided project SOW’s, Levels Of Effort (LOE’s), to overall project progress, completion, and delivery success
• Collaborating, requesting, and coordinating project resource needs as required with Technical/Pod management
• Aligning with project team members to track issues, disposition, and escalations to technical leadership and Product (GTC) as needed
• Facilitating the resolution of issues and escalations, internally and externally, to maintain project schedule, budget, and quality expectations

• Maintaining consistent updates in the PMO Salesforce portal covering current developments, risk categories, and critical path dates for the projects and portfolio
• Presentation of project and portfolio risks, successes, and needs on regular Risk Reviews

• Analysis of labor reports to individual task expectations and completion
• Management of monthly Estimate At Completion (EAC) projections, coordinating with Project Accounting group
• Mitigation of the weekly/monthly path of the project against allotted budget, mitigating potential budget overages with PMO leadership as needed

• Bachelor’s degree, or commensurate documented experience in a role with similar responsibilities
• PMI PMP, or equivalent certification, required
• Minimum 5 years project management experience implementing large-scale software implementations, or equivalent scope
• Strong understanding of Public Safety culture, success, and collaboration preferred
• Strong written and oral communication, presentation, and critical‑thinking skills
• Intermediate‑to‑Senior level knowledge of Microsoft Office suite – including Microsoft Project
• A self‑motivated, organized, and detail‑oriented mindset
• An open‑minded, embracer of diversity of thought and contributing to PMO team culture