Branch Manager

Position Overview

You're more than an employee, you're Swanston Equipment - Bobcat of Otter Tail's STORE (BRANCH) MANAGER! As Swanston's Store (Branch) Manager, you will be responsible for directing all day‑to‑day operational and transactional functions of the Fergus Falls, MN dealership location, helping to ensure the branch is optimizing profitability, increasing market share, leading employees, and exceeding customer expectations.

• Coordinate, manage, and oversee the day‑to‑day activities of the branch while maintaining a high level of employee morale and maximizing customer satisfaction.
• Manage and lead the workflow of direct reports in Sales, Service, Parts and Rental departments, continuously evaluating and monitoring work progress and performance.
• Maintain and collaborate with HR for appropriate staffing levels by recruiting, selecting, orienting, training, and developing branch employees.
• Collaborate with senior leadership to develop and execute branch‑specific goals, objectives, and strategies.
• Identify and execute opportunities to increase dealership market share, cultivate branch growth, and sell customers on the products and services of Swanston Equipment.
• Engage proactively with local communities surrounding the branch to cultivate a thorough understanding of the market landscape.
• Collaborate with the internal marketing team to identify and execute marketing strategies focused on branch growth.
• Oversee the maintenance and management of the branch facility and dealership fleet, ensuring all assets are in optimal condition, compliant with safety standards, and operating efficiently.
• Participate in yearly budget preparation and monthly financial meetings for the branch and its departments.
• Understand, maintain, monitor, and report on overall branch metrics and budgets.
• Oversee and maintain a safe and healthy work environment by enforcing organization standards, processes, and procedures while adhering to legal regulations.
• Act as the escalated point of contact to address customer issues and concerns promptly.
• Maintain strong communication with the home office and other branches to maximize enterprise efforts.
• Understand all aspects of the dealership and each department's contributions so as to act as a back‑up for branch departments as needed.
• Perform additional tasks and/or duties as assigned.

Sit: 50%|Stand: 40%|Bend, crouch, stoop, twist, etc.: 10%|Work Environment:
Indoors & Outdoors; hot or cold environments|Travel: 25%|Noise:
Low|Lift up to: 75lbs.

Swanston offers an amazing compensation package with competitive pay, potential year‑end incentives, 8 company‑paid holidays, instant PTO accruals, paid parental leave, and a variety of insurances including medical, dental, vision, long‑term disability, and group life coverage. Voluntary life insurance, HSAs, FSAs, and Dependent Care Spending Accounts are also available.

Swanston Equipment is an Equal Opportunity Employer.