Senior Director of Facilities

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview:

The Senior Director of Facilities oversees the Facilities team to develop, propose, and implement strategic and tactical programs for planned and reactive maintenance services, asset replacement scheduling, and capitalized renovation projects. This includes the development of annual and long-term plans to support programs, prioritizing work based on asset conditions and available resources, and adjusting to changing needs. The objective is to maintain shops and sites in a customer-pleasing manner and to support Operations' and company goals.

Job Qualifications:

* Bachelor's degree required; MBA or advanced degree preferred

* 10+ years of progressive leadership experience in Facilities or Asset Management, including enterprise or national scope responsibility

* Proven track record of developing and executing long-term strategy, not just operational leadership

* Experience leading in high-growth, multi-unit environments (QSR strongly preferred)

* Demonstrated ownership of large-scale budgets and capital planning initiatives

* Strong background in vendor strategy, contract negotiation, and cost optimization at scale

* Experience driving digital transformation, systems implementation, and data-driven decision making

* Deep technical knowledge (MEP, refrigeration, building systems), with ability to translate into business strategy

* Proven ability to influence C-level and cross-functional executives

* 25% travel required

* Must be an effective negotiator; able to understand and successfully negotiate multiple or complex contracts and other agreements to achieve company goals and contain costs

* This position requires driving, when necessary

Location Requirement:

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs);
Fridays are optional remote work days. Relocation Assistance available for candidates that qualify.

Key Result Areas (KRAs):

Enterprise Facilities Strategy & Asset Optimization

* Define and own a long-term Facilities strategy aligned to company growth, market expansion, and financial objectives

* Establish a portfolio-wide asset management strategy, including lifecycle planning, capital allocation, and risk mitigation frameworks

* Partner with Development, Operations, Finance, and Real Estate to ensure Facilities is a strategic enabler of new site growth and market entry

* Lead prototype evolution strategy, balancing brand standards, cost efficiency, operational practicality, and speed to market

* Develop and implement enterprise-wide standards, policies, and governance models to ensure consistency at scale

Shop, Site & Portfolio Performance

* Oversee end-to-end performance of the national Facilities portfolio, including uptime, asset health, repair timelines, and cost efficiency

* Establish predictive and preventative maintenance strategies that reduce reactive spend and extend asset life

* Drive continuous improvement of condition assessment programs, ensuring data informs capital planning and prioritization

* Ensure all repairs, renovations, and new builds align to future-state standards, not just current needs

* Champion sustainability and energy optimization initiatives, tying efforts to measurable cost savings and ESG goals

Financial Leadership & Capital Planning

* Own and optimize a multi-million dollar operating and capital budget, ensuring ROI-driven decision making

* Build and execute long-range capital plans, including remodels, replacements, and infrastructure investments

* Identify and deliver cost savings opportunities through vendor strategy, purchasing leverage, and operational efficiencies

* Implement financial forecasting models tied to asset lifecycle, growth projections, and inflationary pressures

* Design and lead a national vendor strategy, including sourcing, performance management, and consolidation opportunities

* Negotiate complex, enterprise-level contracts that drive cost efficiency, service…