Floater Supervisor- Custodial Services Supervisor

Location: University Park

APPLICATION INSTRUCTIONS:

* CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

* CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICS

The Office of Physical Plant is looking for a Floater Supervisor
- Custodial Services Supervisor to direct staff and technical service personnel to deliver responsive, quality, and cost-effective custodial services. Effectively utilize and steward human, financial, and material resources. Interact and coordinate with internal and external departments to accomplish mutual goals and to further OPP's interest to support the mission of the University. This position is not tied to a specific district or group of employees;

instead, it functions as a floater supervisor, filling in for supervisory vacancies and absences as needed.

This is a floater supervisor role that will primarily work Monday through Friday from 4:30 pm to 1:00 a.m., but will also be responsible for covering other supervisor shifts as needed. The schedule may vary based on operational requirements.

Shifts include:

* First

Shift: Monday - Friday, 5:00 a.m.

- 1:30 p.m.

* Second

Shift: Monday - Friday, 4:30 p.m.

- 1:00 a.m.

* Third

Shift: Sunday - Friday, 10:00 p.m.

- 6:30 a.m.

This position is intended to transition into a future District Supervisor vacancy, rather than remaining in a permanent floater role. The future District Supervisor position could be on any of the three shifts, so candidates must be willing and able to work any shift long-term.

Primary Duties

* Work Supervision

Hire, supervise, and evaluate assigned staff and technical employees. Plan work schedules for all shifts. Establish cleaning procedures. Maintain inventory and ensure adequate distribution of materials to job sites. Inspect and ensure quality and quantity standards are met. Report physical changes in work areas or any required maintenance or repair of equipment. Maintain shift records, reports, work orders, schedules, etc. Ensure execution of planned work to meet established time frames and performance standards.

Supervise a high volume of temporary and wage/payroll employees due to special seasonal events such as Temporary Transfers and Stadium Operations. Ensure University recycling policies and guidelines and waste removal procedures are maintained. Cover for Custodial Supervisors when absent or unavailable, including time card approval, work order issuing, filling overtime, quality assurance inspections, and customer service. Assist with custodial snow removal efforts when covering vacancies or absences.

* Quality Assurance & Improvement

Make recommendations to the supervisor pertaining to cleaning methods or procedures, material or equipment additions, organizational changes, etc. Advise and/or resolve workflow status or problems on a daily basis. Apply Continuous Quality Improvement techniques to ensure Quality Standards are met. Coach employees to ensure proper techniques and processes are performed. Monitor Preventive Maintenance Work Orders and Key Performance Measures. Attend seminars and conferences to keep abreast of industry trends and technology improvements.

Conduct quality assurance inspections for other supervisors and employees as needed.

* Human Resource Supervision

Handle discipline issues utilizing the Union-University agreement and HR procedures. Participate in the grievance process. Make recommendations for staffing changes and take appropriate action in consultation with the Custodial Programs Manager. Schedule and perform the monthly required training for…