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Director, Global Remote AI-Driven Customer Resolutions
Remote / Online - Candidates ideally in
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listed on 2026-06-02
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for:
Onity Group Inc.
Remote/Work from Home
position Listed on 2026-06-02
Job specializations:
-
Management
Operations Manager
Job Description & How to Apply Below
Onity Group Inc. is looking for a Director of Customer Resolutions in West Palm Beach, Florida. This senior leadership role emphasizes balancing strategic thought leadership with operational excellence within Customer Contact Center Operations.
The ideal candidate will have 8-10 years of mortgage industry experience and will lead service delivery across multiple regions, enhancing customer experiences through data and technology.
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