Membership Development Manager

Relationship Building | Stakeholder Management | Partnership | Recruitment | Business Development | Account Management | Growth Strategy | Prospecting

YPO is searching for a Membership Development Manager to partner with YPO Chapter leaders to develop recruitment and growth strategies for their chapters. Membership Development Managers are subject matter experts on membership recruitment, they consult, advise, educate and provide resources and tools to our chapters to aid in their growth. Membership Development Managers are also guides to prospective members through their YPO application process.

The Membership Development Manager will support the Canada region.

Well qualified candidates will have worked in account management, association management, membership management, recruitment or HR, fundraising, or anything with heavy stakeholder relationship management for at least 3 years. Experience managing relationships w/ C-level executives is highly valuable. Fluent English (verbal and written) is required.

YPO is a global leadership community of over 35,000 chief executives from more than 140 countries. YPO brings together extraordinary leaders who are committed to becoming better leaders and better people. The organization provides a platform for the leaders to connect, learn, and grow through shared experiences, rich learning programs, and meaningful relationships. Members benefit from a supportive community that fosters personal, business, family and community growth.

This is a remote, work-from-home position with 10-20% travel in the Canada region. This is a 1-year contract engagement.

We are only able to consider candidates in British Columbia, Ontario, Alberta and Nova Scotia as YPO is not an employer in other provinces.

The Membership Development Manager (MDM), in collaboration with the Chapter and Regional Membership Officer(s), establishes strategic membership plans and drives initiatives and activities to recruit new YPO members and form new YPO chapters for the assigned geography and/or specific chapters and in accordance with YPO’s strategic direction. Based in regions where the number of new members recruited is relatively low, the MDM serves as the primary contact for prospects in YPO’s membership pipeline.

Working with member champions, the MDM drives prospect management activities such as prospect evaluation and assigning qualified applicants to appropriate chapters. The MDM also evaluates YPO’s strategic direction and potential for membership development within assigned region(s).

• Achieve new member and new chapter goals for the region(s) assigned and collaborate with the membership team to achieve global membership goals.
• Build relationships with chapter membership officers, regional membership officers and other relevant stakeholders to support new member recruitment and new chapter development.
• Monitor all membership applications and validate prospect qualifications based on YPO membership criteria. Manage prospect records and retain responsibility for the application until the prospect is converted to a member or the application is officially declined.
• Maintain profile and records of applicants as part of applications process. Assign and reassign applications and bio to chapters based on interest and match, with the aim of providing all qualified prospects an opportunity to join YPO. Identify and collaborate with chapter managers on potential waivers for applicants that do not meet all YPO membership requirements.
• Maintain daily oversight of conversion goals within region(s) as well as global membership goals; prepare reports, forecasts and presentations as requested for YPO, regional partners and other stakeholders.
• Collaborate with colleagues supporting other regions and programs to identify best practices and recommended changes to achieve annual goal for supported region(s).
• Collaborate with Marketing and regional team to provide best practices, branding and recruitment collateral to officers and stakeholders in support of marketing and recruitment strategies and needs.
• Identify the local market potential and the opportunities for short-term and long-term new member recruitment and new chapter development. Design and execute plan to identify and acquire prospective YPO members based on recruitment roadmap, market trends, competitive threats and recommended strategies.
• Maintain an elevated level of YPO membership policy knowledge and serve as an advisor to the members and the management team.

• Outstanding account management and business development skills including the effective deployment of social media platforms in the acquisition of YPO prospects.
• Excellent interpersonal skills, adept at building meaningful relationships with all levels of associates, members and vendors. Adaptable, insightful, empathetic and reliable.
• Ability to work collaboratively in a multi-cultural organization with international members, helping them achieve excellence in…