WorkSource Specialist - Lead - WorkSource Kitsap

This position is being reposted until June 2, 2026, to allow for additional applicants. If you have already submitted an application, you don't need to reapply.

This role is located in Silverdale, Washington and offers a hybrid schedule of 1 day a week of remote work.

We have a great opportunity for a collaborative, service-driven lead Work Source Specialist 5 at Work Source Kitsap. Our ideal candidate is a respected, service-minded leader who embodies the Employment Security Department’s mission by delivering superior employment services with kindness and professionalism. You are someone who naturally supports and empowers others—offering technical expertise, thoughtful guidance, and steady leadership to both staff and supervisors.

You thrive in a role where coaching and mentoring are central to your work. You bring a strong understanding of all Work Source Services, and you know how to ensure these services are delivered with accuracy, efficiency, fairness, and accessibility. You take pride in helping staff grow their skills, strengthening team performance, and fostering a workplace where everyone feels supported and equipped to succeed.

You are motivated by accountability and continuous improvement. Assisting the supervisor in overseeing staffing schedules, programs, and performance measures comes naturally to you, and you excel at establishing clear goals, expectations, and indicators that align with the agency’s mission, vision, and business objectives. You understand how to balance operational needs with compassionate service delivery.

Workforce Services Division (WSD) is made up of three Lines of Business:
Work Source, Central Operations System Support, and Washington Service Corps (WSC). WSD administers the Labor Exchange (LEX), Migrant Seasonal Farm worker (MSFW), Veterans Services, Trade Adjustment Assistance (TAA), and Work First programs for job seekers and employers in Washington and provides job seekers with referrals to partners providing Workforce Innovation & Opportunity Act (WIOA) adult, youth, and dislocated worker training and support services.

As a Work Source Specialist Lead, you will support the Work Source Kitsap Supervisor in managing department contracts, programs, and service delivery to achieve or surpass performance targets, helping to set measurable goals, expectations, and initiatives aligned with the agency’s mission, vision, and Work Source system priorities. Provide comprehensive, customer-focused employment and training services, and maintain accurate records and documentation in compliance with agency and program requirements.

• Develop and support high-performance, integrated work-team management approaches, consensus-based decision–making and continuous quality improvement practices. Plan, schedule, assign and direct work activities, guide, coach, and mentor staff.
• Review and interpret state and federal rules and regulations; ensure all State and local policies and procedures are understood and followed; design and deliver related training and onboarding.
• Develop processes to monitor that customers receive appropriate, timely, and effective services; routinely conduct an internal audit of program records.
• Track team performance outcomes based on expectations set by Supervisor; conduct audits/evaluations and provide ongoing feedback; initiate continuous quality improvement practices;
  Present performance information; identify best practices and/or strategies for improvements and training; recommend and initiate improvements.
• Support the Supervisor to coordinate and manage staff workloads.
• Serve Customers; provide basic career services and make appropriate referrals; identify and evaluate barriers and explore solutions to assist in removing barriers.
• Conduct staff assisted job development, job matches and job follow-up; make job referrals; verify customer job search.
• Conduct job search workshops, supply topic specific information, related service, and resource information.
• Facilitate job preparation activities to include job club services and workshops; provide labor market information.

To request a detailed…