Director of Finance & Operations

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2 days ago Requisition

We are seeking an experienced and hands-on Director of Finance & Operations to join our team in Jacksonville, FL. In this role, you will oversee financial planning, operational performance, and cross-functional business initiatives while helping drive profitability, efficiency, and overall business health.

If you enjoy connecting financial insights with operational strategy and thrive in a collaborative, growth-oriented environment, we'd love to meet you.

• Lead budgeting, forecasting, and cash flow management
• Analyze profitability, margins, and operational KPIs
• Develop financial and operational reporting dashboards
• Identify financial risks and improvement opportunities
• Improve visibility into overall business health

• Evaluate fulfillment and customer care performance
• Identify operational inefficiencies and process gaps
• Improve workflows, accountability, and productivity
• Partner cross-functionally to improve business performance
• Support staffing, inventory, and operational planning

• Help leadership prioritize initiatives based on business impact
• Support company growth planning and operational scaling
• Build KPI frameworks and accountability systems
• Drive continuous improvement initiatives
• Align departments around company goals and performance metrics

• 10+ years of finance, operations, and/or business leadership experience
• Strong background in:
  • Budgeting and forecasting
  • Operational finance
  • KPI management
  • Process improvement
  • Cross-functional operations
• Experience with fulfillment, customer service, logistics, or operations strongly preferred
• Small business or entrepreneurial experience preferred
• Ability to operate both strategically and hands-on
• Strong analytical and communication skills
• CPA, MBA, or operational leadership experience preferred

• Competitive salary + benefits (401k match, PTO, employee discounts)
• Hybrid schedule: work from home three days a week unless instructed otherwise
• "Funky Fridays" - half-day Fridays
• Fun, collaborative fashion-focused team