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Remote MSR Team Lead: Coaching, Sales & Service
Remote / Online - Candidates ideally in
Portland, Cumberland County, Maine, 04122, USA
Listed on 2026-06-05
Portland, Cumberland County, Maine, 04122, USA
Listing for:
Y-Axis
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
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Management
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Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Y-Axis is seeking a Virtual Member Service Representative Team Lead for its operations in South Portland, Maine. This role involves overseeing the virtual MSR team, ensuring operational excellence, and training new hires while enhancing member interactions.
The ideal candidate will have 3–5 years of experience in member services and a strong two-year degree or equivalent training. Responsibilities include fostering teamwork and conducting performance observations to continuously improve member service.
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