Trade Coordinator US Wholesale · US Head office

Job Title:

Trade Coordinator

Location:

NYC Reporting To:
Senior Director of Wholesale Salary Band: $65K-$85K About the Role

We are looking for a Trade Coordinator to support the wholesale department and provide exposure across all functions of the business. The role will support our Nordstrom stores a minimum of 4 days per week with training, visual merchandising, events, and ad‑hoc work from home for administrative tasks.

• Empower store teams to meet and exceed consumer sales targets.
• Proactively provide assortment, inventory, and business opportunity feedback.
• Participate in creating sales team incentives and engagement tools to drive sales and brand awareness.
• Lead on‑floor selling and set an example for store teams.
• Lead brand story, product knowledge, and engraving training via formal and on‑floor sessions.
• Instill brand visual merchandising standards across all locations.
• Manage Nordstrom DSAs and contingent workers (recruitment, onboarding, training, development).
• Plan and lead trunk shows throughout the region.
• Support ad‑hoc trunk shows and brand events across the US.
• Maintain high inventory accuracy and organization across all events.
• Own shop‑in‑shop upkeep through proactive visits, providing clear briefs for repairs.
• Ensure MV fixtures and engraving equipment are in proper condition across all doors.
• Partner with US Operations and Account Management to deliver ad‑hoc trade operations projects.
• Liaise with Customer Care to support repair, special order, and packaging inquiries.
• Support Nordstrom bi‑annual inventory cycle as required.
• Become a brand ambassador for piercing and welding policies, procedures, and brand points of difference.
• Support launch of new piercing and welding locations via travel or administrative support.
• Coach and develop direct reports; manage performance, attendance, and incidents.
• Ensure team receives guidance on workflow, prioritisation, and wellbeing.
• Lead by example, showcasing MV behaviours, competencies, and values.
• Empower team to make decisions and incorporate learning opportunities.
• Collaborate with People & Culture for advice on complex or sensitive matters.

• Excellent communication: tailoring messages for audiences and driving two‑way communication.
• Proactive collaboration: building alignment across functions and encouraging open dialogue.
• Coaching and development: timely feedback and growth of team and direct reports.
• Workflow management: planning resources, adapting timelines, and setting clear expectations.
• Data‑driven decision making: using data for insights and testing assumptions.
• Strategic prioritisation: prioritising work based on value and risk.
• Result orientation: driving accountability, holding standards, and ensuring high inventory accuracy.
• Change adaptability: guiding team through change and maintaining focus.
• Reflective learning: encouraging retrospectives and learning opportunities.
• Technical expertise: subject‑matter lead for piercing, welding, and engraving procedures.
• Impactful application: linking actions to commercial value and solving real problems.
• Continuous learning: promoting upskilling and staying current with new developments.

• Hands‑on, solutions‑focused, entrepreneurial attitude.
• Open collaboration, humility, honesty, and humour.
• Embraces learning, teaching, and personal growth.
• Resilient, adaptable and self‑motivated in a creative environment.
• Willingness to speak up when unsure and act fast to find solutions.

Ability to provide documentation authorising work in the United States.

Approx. 80% travel; minimum 4 days per week in store. Frequent travel across the US and occasional travel to London.