Remote Student Advising Supervisor
Remote / Online - Candidates ideally in
Richmond, Madison County, Kentucky, 40476, USA
Listed on 2026-06-06
Richmond, Madison County, Kentucky, 40476, USA
Listing for:
Cengage
Full Time, Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Cengage is looking for a Supervisor of Student Advising (Remote) to lead the Customer Support team. This role focuses on driving service excellence through performance management, coaching, and quality assurance.
The ideal candidate has at least 5 years of customer service experience and a strong ability to guide and develop team members while maintaining high service standards. This is a full-time position with flexible remote work opportunities.
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