Assistant General Manager

6075 Magnolia Ave Riverside, CA 92506, USA

• Pay or shift range: $22.96 USD to $28.70 USD

Pay Range: $22.96 - $28.70 / hour; based on experience.

Hours: Varied shifts

• Monday - Thursday: 4 AM - 12 AM
• Friday: 4 AM - 10 PM
• Saturday - Sunday: 6 AM - 8 PM

The Assistant General Manager works closely with the GM, leading by example, onboarding and training new staff members, tackling member interactions with a smile, and ensuring inventory is spot‑on. By overseeing daily operations and motivating your team, you'll ensure every day at Chuze Fitness is a fantastic experience for everyone!

• Maintain a hospitable environment for all members and guests, providing information on membership offerings, fitness programs, facilitating club tours, and assisting with club amenities and equipment functions
• Oversee and work alongside the team in daily cleaning tasks throughout the club, membership sign‑ups, retail displays and transactions, and making smoothies (at clubs with Chuze Blends)
• Support the development of Operations and Kids Club employees, collaborating with the GM to recruit incredible new talent for your team, and foster continuous growth through authentic conversations, performance reviews, and coaching documentation
• Facilitate front desk operations, completing membership sign‑ups and retail transactions, answering phones, and supporting member inquiries
• Manage and guide your team through elevated member concerns and emergent facilities issues, determining the proper course of action and implementing improvements to minimize disruptions to the club operations
• Maintain strong cross‑departmental communication and rapport with fitness, maintenance, and Home Office departments and processes
• Complete administrative tasks such as reporting, email management, club scheduling, and inventory maintenance
• Free MAX Chuze Fitness membership + 1 Free membership for a family member or friend
• Accrued vacation, sick time, and paid floating holidays
• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• Health Savings Account (HSA) with employer contributions
• Flexible Spending Account (FSA)
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with professional growth opportunities

• High school graduate or equivalent
• 2+ years of customer service experience
• 2+ years of leadership experience
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
• Leadership and communication skills to cultivate a positive environment and develop a strong team
• Capacity to multi‑task and handle shifting priorities
• Effective problem‑solving and critical thinking skills with strong attention to detail
• Organized and accountable, able to set, reach, and prioritize goals
• Team‑based mindset with the capacity to receive and deliver feedback

• Bachelor’s degree or currently continuing education
• Previous experience in the fitness industry

• Able to read, write, and speak clearly in English
• Walking, bending, kneeling, and repetitive arm movement
• Standing for long periods
• Phone and computer operations
• Ability to lift at least 50lbs

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.