Human Services Program Representative

THE POSITION

The Human Services Program Representative 2 role with the Department of Human Services gives you the chance to guide important human services work. You will support programs that improve the lives of individuals with intellectual disabilities, autism, and their families every day. This position allows you to develop leadership skills while working with dedicated partners and providers. Join a team where your efforts help shape stronger, safer communities.

This position supports developmental programs by guiding waiver capacity, supervising staff, and coordinating with partners. The role involves oversight, communication, and decision making to help ensure individuals receive appropriate services.

• Waiver Management:
  Direct waiver capacity processes across assigned regions and ensure proper use of allocations
• Staff Supervision:
  Guide professional staff and provide support for daily office operations
• Data Analysis:
  Review fiscal and program metrics to support decisions regarding capacity and service needs
• Emergency Oversight:
  Approve emergency waiver participation and coordinate changes needed to support individuals
• Provider Coordination:
  Work with administrative entities and providers to manage vacancies and enrollment activities
• Policy Participation:
  Contribute to interdepartmental work groups and support development of policies and procedures

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday – Friday, with a 30‑minute lunch.
• Telework:
  You may have the opportunity to work from home (telework) part‑time up to 3 days per week. You will be required to work in‑office 2 days per week. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia.
  
  The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:
  In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as a Human Services Program Representative 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.