Management Analyst Supervisor

Position Overview

Are you a driven and organized professional looking to enhance your career? As a Management Analyst Supervisor, you will guide a team that improves how work gets done across the agency. This role provides an opportunity for professional and advanced technical work in the areas of analysis and development of improved managerial practices to create more efficient methods of operations. Your leadership will help the agency reach its goals with confidence and efficiency.

• Staff Leadership:
  Guide Management Analysts, Graphic Designers, and clerical staff in daily assignments and project direction.
• Process Oversight:
  Develop and document procedures, ensure staff training, and maintain consistent workflow practices.
• Quality Review:
  Evaluate design work, forms, and documents to ensure accuracy, clarity, and compliance with standards.
• Performance Management:
  Set performance expectations, complete evaluations, and take corrective action when needed.
• Project Coordination:
  Meet with customers to define project goals and provide guidance on effective methods.
• Forms Development:
  Analyze and revise forms, control systems, and printing requests to support changing operational needs.

• Full‑time employment.
• Work hours are 8:30 AM to 5:00 PM, Monday – Friday, with a 60‑minute lunch.
• Telework:
  You may have the opportunity to work from home part‑time. To telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
• Salary:
  In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year of experience as a Management Analyst 2; or three years of progressively responsible experience in technical management analysis work which included evaluating work methods, procedures or organizational structures, and a bachelor’s degree; or any equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.