Central Regional Manager
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-06-08
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Management
Operations Manager, Retail & Store Manager
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Central Regional ManagerFull Time Ann Arbor, MI, US
Role OverviewThe Central Regional Manager oversees a portfolio of approximately 12 SEE Eyewear retail locations across Michigan, Illinois, Ohio, and Indiana. This is a highly visible, field-based leadership role responsible for driving sales performance, developing Market Managers and Store Managers, building high-performing teams, and ensuring operational excellence throughout the region.
The ideal candidate will reside in either the Chicago metropolitan area or Metro Detroit and have the ability to travel extensively throughout the region. This is not a corporate or remote role—it requires a strong in-market presence, frequent store visits, and hands‑on leadership across multiple states.
As a senior retail leader within the organization, the Central Regional Manager plays a critical role in executing company strategy, driving business growth, and developing future leaders. This position works closely with executive leadership and serves as a key partner in shaping the performance and culture of the region.
Weekend availability is required, as supporting stores during peak business periods, special events, and key selling weekends is an essential component of the role.
Sales & Business Growth- Drive sales performance, profitability, and overall business growth across approximately 12 retail locations.
- Develop and execute regional business strategies aligned with company objectives.
- Analyze KPIs, financial performance, labor metrics, and market trends to identify opportunities and drive results.
- Partner with Market Managers and Store Managers to develop action plans that improve sales, productivity, and profitability.
- Ensure consistent execution of company initiatives, promotions, and customer experience standards throughout the region.
- Maintain accountability for achieving regional sales and financial goals.
- Lead, mentor, and develop Market Managers, Store Managers, and emerging leaders throughout the region.
- Build and maintain a strong succession pipeline through active talent assessment and development planning.
- Partner with Human Resources and Talent Acquisition to recruit, hire, and retain top retail talent.
- Foster a culture of accountability, performance, collaboration, and continuous development.
- Conduct regular performance reviews, coaching sessions, and leadership development discussions.
- Identify high‑potential talent and create growth opportunities that support long‑term organizational success.
- Ensure stores consistently uphold SEE's standards for customer experience, visual presentation, merchandising, and operational execution.
- Monitor compliance with company policies, operational procedures, and regulatory requirements.
- Oversee labor management, payroll performance, scheduling effectiveness, and expense control throughout the region.
- Partner with cross‑functional teams to drive operational improvements and support store performance.
- Evaluate business trends and proactively address operational challenges.
- Serve as the primary link between the field organization and Home Office leadership.
- Communicate company priorities, initiatives, and expectations clearly and consistently.
- Partner closely with Human Resources, Finance, Operations, Marketing, Training, and Doctor Relations teams.
- Provide regular business updates, market insights, and strategic recommendations to executive leadership.
- Lead regional meetings, business reviews, and performance discussions.
- Minimum 7 years of multi‑unit retail leadership experience required.
- Minimum 3 years overseeing multiple districts, markets, or regions preferred.
- Proven success leading leaders, including District Managers, Market Managers, or Store Managers across multiple locations.
- Experience managing large geographic territories and dispersed teams.
- Strong business acumen with advanced knowledge of retail KPIs, financial reporting, labor management, and…
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