PA Contents Project Manager Paul Davis Restoration of Northern Virginia • Stafford Hybrid

Position: PA Contents Project Manager Paul Davis Restoration of Northern Virginia •  Stafford Hybrid · 3 [...]
# Contents Project Manager### Job summary

Stafford### Work model Hybrid
· 3 days home2 days agoJob description## Benefits
* 401(k) matching
* Company car
* Dental insurance
* Health insurance
* Training & development
* Vision insurance

Paul Davis Restoration of Northern Virginia is hiring a Contents Project Manager to lead our Contents Division from end to end. When fire, water, smoke, mold, or storms damage a property, our contents team is responsible for safely packing out, cleaning, restoring, storing, & returning our customers' most important belongings. This is a full-cycle leadership role for someone who can run estimates, crews, logistics, & carrier relationships --- and own every contents job from intake to invoice.##

What You'll Do### Inspection & Scope Development
* Conduct initial site inspections on all new contents losses, assessing fire, water, smoke, mold, & storm-damaged items
* Distinguish salvageable from non-salvageable items & document findings with photos, written scope, & contents-management software
* Build the full scope of services before mobilization --- staffing, projected hours, consumables, & preliminary cost summary
* Perform jobsite safety walk-throughs & hazard identification prior to deploying crews### Estimating
* Own contents estimate writing in Xactimate & Symbility, from initial draft through carrier approval
* Apply each carrier's SLA requirements --- documentation standards, contact time frames, & scheduling protocols
* Coordinate specialty line items such as electronics, textiles, artwork, & high-value items needing third-party cleaning or appraisal### Logistics, Fleet & Labor
* Schedule & dispatch contents crews across all active jobs & manage the pack-out & pack-in lifecycle
* Oversee the contents division's assigned vehicle fleet --- assignments, usage logs, & basic maintenance reporting
* Recruit, schedule, train, & supervise temporary & permanent field labor
* On-call availability to support crews & customers for emergency contents response### Documentation, Compliance & Warehouse
* Maintain accurate inventory tracking, labeling, & condition reporting in RMS & contents-management systems
* Keep all job documentation audit-ready at every stage, with zero billing gaps at invoice
* Uphold warehouse cleanliness, item segregation, ozone-room standards, & contents security protocols### Customer & Carrier Communication
* Serve as the primary point of contact for homeowners, property managers, adjusters, & carriers throughout each job
* Meet clients & adjusters on-site to resolve issues & provide a professional opinion; re-inspect job sites for quality control
* Communicate progress, scope changes, & milestones to Operations Leadership, & obtain final authorizations before job close
* Build & grow professional relationships with carriers, vendor networks, & Third-Party Administrators## What You Bring (Requirements)
* 3 years in property restoration, contents management, or related claims/estimating roles
* Xactimate estimating experience required (Symbility a plus);
Xactimate Level 1 certification preferred
* Ability to lead, coach, & direct diverse field crews & temporary labor in fast-paced conditions
* Proven ability to run multiple jobs simultaneously with competing timelines & carrier SLA frameworks
* Clean Background & MVR
* Ability to work nights, weekends, & overtime as needed for emergency response### Highly Preferred
* IICRC CPT credential is highly preferred (company sponsorship available if not yet certified)
* Prior hands-on experience writing contents-specific estimates
* Water Damage Restoration (WRT), Fire & Smoke, Odor, or Upholstery a plus (company-sponsored)## Systems You'll Use Xactimate & Symbility (estimating);
Encircle (field documentation);
Cotality products including Claims Workspace, Luxor, & RMS; TPA platforms including PDRI, Contractor Connection, Alacrity, & Lionsbridge; a time-tracking platform; & Microsoft Office with SharePoint/One Drive. Training is provided on our specific tools.## Schedule & Conditions
* Standard schedule Monday--Friday, 7:30 AM--5:00 PM, with a rotating on-call schedule for evenings, weekends, & select holidays
* Hybrid role combining field job sites, warehouse, & remote coordination
* Physical demands include extended standing, walking, bending, & kneeling; frequent lifting of 5--40 lbs & occasional assisted lifting of 40 lbs
* Work in residential & commercial environments affected by water, fire, smoke, mold, & storm damage; appropriate PPE provided## We Offer
* Base salary, plus performance-based bonus & commission potential
* Company vehicle, fuel card, & company cell phone
* Company-sponsored certifications
* The backing of a trusted national brand with deep local roots & a team that genuinely supports one another

Flexible work from home options available.
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