Michigan​/Ohio Area Manager

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Full Time Ann Arbor, MI, US

7 days ago Requisition

SEE Eyewear is dedicated to uncovering hidden gems—not only in our exclusive, limited‑edition product assortment, but also in the exceptional individuals who bring our brand to life. We believe in recruiting top talent and cultivating a diverse, sophisticated, and expert team, from our Optical Stylists and Licensed Opticians to our Field Leaders.

We hold the same standard for our people as we do for our product. We're committed to building a Best‑in‑Class team of Experts and Authorities where career development, accountability, and personal growth are foundational to our success.

The Michigan/Ohio Market Manager oversees a portfolio of seven SEE Eyewear retail locations throughout the Michigan and Ohio market. This is a hands‑on, field‑based leadership role responsible for driving sales performance, developing Store Managers, building high‑performing teams, and ensuring every location consistently delivers the SEE brand experience.

As SEE Eyewear's home market, Michigan is a highly visible and strategically important region for the organization. This role works closely with Home Office leadership and plays a key role in shaping the success of the business, making it an excellent opportunity for a results‑driven leader looking to make a meaningful impact.

The ideal candidate preferably resides in the Michigan market and be able to travel regularly between locations. This is not a corporate or remote role—it requires a strong presence in stores, active coaching of teams, and direct involvement in day‑to‑day business operations.

Weekend availability is required, as supporting retail teams during peak business periods is an essential part of this role.

Drive sales performance and profitability across all seven Michigan and Ohio locations.

Develop and execute short‑and long‑term business strategies aligned with company goals.

Utilize KPIs, retail metrics, and financial reporting to identify opportunities and improve results.

Partner with Store Managers to drive customer acquisition, retention, and sales growth.

Ensure stores consistently achieve sales, conversion, productivity, and profitability goals.

Recruit, hire, and retain top talent throughout the Michigan market.

Lead, mentor, and coach Store Managers to elevate performance, build bench strength, and support succession planning.

Foster a culture of accountability, development, and operational excellence.

Support ongoing training and encourage professional growth, licensing, and certification where applicable.

Create a positive, collaborative, and high‑energy environment that reflects the SEE culture.

Conduct regular performance discussions and develop action plans to drive continuous improvement.

Ensure all locations maintain SEE's standards for customer experience, visual presentation, cleanliness, and organization.

Monitor compliance with company policies, operational procedures, and regulatory requirements.

Oversee scheduling, payroll management, labor utilization, and budget adherence.

Ensure stores execute company initiatives, promotions, and merchandising standards effectively.

Identify and implement process improvements to enhance store efficiency and performance.

Conduct regular store visits and one‑on‑one coaching sessions with Store Managers.

Serve as the primary liaison between the stores and Home Office leadership.

Communicate company initiatives, expectations, and feedback clearly and effectively.

Partner cross‑functionally with Human Resources, Operations, Marketing, Finance, and Doctor Relations teams.

Address challenges proactively and provide timely solutions and support.

Minimum 5 years of multi‑unit retail leadership experience required.

Proven experience managing multiple retail locations and leading Store Managers.

Strong business acumen with a thorough understanding of retail KPIs, labor management, and financial performance.

Demonstrated success…