Assoc Dir, Account Development
Netherlands
Listed on 2026-06-12
-
Management
Business Administration, Operations Manager, Business Management
Updated: Yesterday
Location: Netherlands-Europe - NLD-Home-Based
Job :
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.
Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Job responsibilities
- Collaborates with the team to manage and prioritize account segmentation plans and engagement activities towards the achievement of agreed upon business strategies, both internally and externally.
- Proactive collaboration with Marketing to plan, implement, and measure marketing programs against targeted markets.
- Provides leadership and guidance to a global Account Development team; evaluates and directs the resources needed to drive achievement of business goals.
- Manages mechanisms to create and refine relevant therapeutic content to enable targeted communications which are aligned to the customers’ primary therapeutic area of interest.
- Participates in account engagement presentations, monitoring and quality assurance of team members to ensure standards are achieving objectives.
- Works with Business Development leadership to best manage the lead generation assignment process.
- Responsible for the accurate measurement of activities and results related to Account Development activities. Manages and oversees the achievement of key performance indicators including quality and quantity.
- Manages the incoming lead process and, as required, leads generated as a result for participation in trade shows and conferences.
- Develops, documents, and refines processes to ensure consistent collaboration with Business Development and data integrity within the Salesforce system to accurately capture engagement activities and results.
- Provides reports as needed and insights on activities, results, and strategies.
- Assists in the development and monitoring of budget, sales forecasts, and expense budgets as needed.
- Monitors and reviews pharmaceutical industry information sources for competitive product information, opportunities, and business intelligence.
- Line management responsibilities for staff members. For direct reports, may participate in and manage activities related to department staff operations such as interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective actions, and terminations. Reviews and approves time cards, expense reports, requests for leave, and overtime.
Works with and advises team on administrative policies and procedures, technical problems, priorities, and methods. Provides plans, recommendations and performance summaries for the Account Development group, which may include, but not limited to: assisting in planning the overall direction of the business, opportunity analysis, territory alignment planning, segmentation, analyzing market opportunity, staffing models, and support…
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