Operations Manager Job Singapore,Management

Position: People & Operations Manager

Tri-Sector Associates is a social innovation and advisory firm whose mission is to solve complex societal challenges by shaping funding systems to scale and sustain what works.

To do so, we work at the intersection of government, philanthropy, and the private sector to design and structure new cross-sector collaboration models - including Pay-for-Success, blended finance, and mission-driven coalitions – which enable the most effective innovations to achieve the impact we need.

Our work has been recognised bythe World Economic Forum, Stanford Social Innovation Review, Forbes, and the Oxford Government Outcomes Lab. We are supported by Temasek Trust, the Economic Development Board of Singapore, and leading philanthropists who believe in building an innovation ecosystem for Asia’s next 50 years.

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Your Impact

You will own the ground operations of Tri-Sector: the day-to-day execution of the systems, processes, and administrative infrastructure that keep the firm running reliably and in good order. You will handle charity governance administration, manage HR operations, maintain firm systems, support firm events, and ensure that operational support requests are met responsively to enable staff to deliver on projects in a well-supported manner.

You will also be the person the team can count on to know where things are and how they work, and help to be the steady point of contact in creating a positive employee experience.

Tri-Sector is a growing firm and our operational needs evolve constantly. You will be expected to identify operational, workflow or administrative gaps and flag issues before they become problems, taking initiative to improve the processes you own while ensuring staff are consulted and supported as users of the processes and systems.

This role is ideal for someone who takes pride in operational excellence, thrives on variety, enjoys enabling a team, and wants to contribute to social impact by supporting a high performance firm.

What You Will Lead
1. People Operations

Manage leave records, remote work approvals, and employee documentation.
Coordinate payroll inputs and ensure accurate, timely processing each month in coordination with the relevant finance function.
Own and refine people policies to ensure the right balance of guidance and compliance for a small but fast-moving impact firm.
Maintain and execute the staff onboarding checklist for every new hire - ensuring new team members have accounts, equipment, access, and orientation from day one.
Support the performance review cycle: collate forms, circulate templates, and record final decisions on file, working closely with the Practice Leads.
Support hiring: monitoring hiring calendars and maintaining relationships with key talent partners, scheduling interviews, managing candidate communications, and coordinating offer processes.
Support staffing projections: work with the CEO/DCEO to maintain weekly staffing projections given project pipelines and plan ahead for staffing needs
Foster a positive employee experience in close collaboration with the Practice Leads through helping to plan and organize team-building activities, staff engagement initiatives, and team communications.
Support annual benchmarking of firm benefits and compensation, to ensure we remain competitive to leading talent.

2. Charity Governance & Compliance

Manage the administrative layer of Tri-Sector’s annual governance cycle: audit coordination, annual report preparation support, Governance Evaluation Checklist (GEC) filing, and AGM administration.
Liaise with Tri-Sector’s external auditor and corporate secretary on administrative matters, ensuring documents are prepared, submitted, and filed on time.
Maintain Tri-Sector’s policy register, updating policies as needed and flag policies due for review on a defined schedule.
Support board administration: preparing board papers, maintaining the board meeting calendar and logistics, and ensuring minutes and resolutions are properly kept and documented.
Track all regulatory filing deadlines and ensure nothing lapses.
Track board and advisory council appointment and renewal dates to…