Director of Excellence & Strategy - PACE; Remote
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-06-14
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Los Angeles Jewish Health
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
Management
Business Management, Operations Manager, Change Management, Corporate Strategy
Job Description & How to Apply Below
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!
Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual's needs, from independent living to specialized healthcare programs.
The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.
The responsibilities of the Director of Performance Excellence & Strategy include, but are not limited to:
Responsibilities:
Strategic Leadership & Enterprise Performance
- Develop and execute the organization's Performance Excellence and Operational Strategy roadmap aligned with corporate objectives and long-term growth plans.
- Establish enterprise-wide performance excellence frameworks that drive operational consistency, quality outcomes, regulatory readiness, and financial stewardship.
- Lead cross-functional initiatives focused on operational transformation, process optimization, cost containment, scalability, and organizational effectiveness.
- Serve as a strategic advisor to executive leadership on performance trends, operational risks, compliance concerns, and improvement opportunities.
- Foster a culture of accountability, continuous improvement, innovation, and operational discipline across all business units.
- Provide executive oversight for enterprise process governance, standardization programs, and operational compliance frameworks.
- Ensure standardized operating models, policies, procedures, and playbooks are consistently deployed and sustained across all centers and departments.
- Lead the development and implementation of operational maturity models to evaluate adoption, compliance, and effectiveness of standardized practices.
- Establish governance structures that ensure accountability for operational performance and adherence to organizational standards.
- Oversee enterprise audits, operational reviews, gap assessments, and remediation initiatives.
- Partner with Quality, Compliance, and Regulatory Affairs leadership to ensure organizational readiness for federal, state, accreditation, and payer requirements.
- Lead initiatives that strengthen quality outcomes, patient safety, regulatory compliance, and operational risk mitigation.
- Monitor emerging regulatory requirements and ensure operational standards remain current and compliant.
- Develop executive-level reporting and dashboards to monitor compliance performance and corrective action effectiveness.
- Establish and lead the enterprise performance measurement strategy.
- Oversee development of organizational KPIs, scorecards, benchmarks, and executive dashboards.
- Drive adoption of advanced analytics, predictive modeling, and business intelligence tools to support strategic decision-making.
- Partner with Information Technology and Data Analytics teams to harmonize data sources and establish a single source of truth for organizational performance.
- Lead the business intelligence roadmap, balancing strategic initiatives with operational reporting needs.
- Utilize advanced reporting tools including Power BI and emerging data science methodologies to identify trends and opportunities.
- Champion Lean, Six Sigma, Change Management, and Continuous Improvement methodologies throughout the organization.
- Lead enterprise process improvement initiatives focused on quality, efficiency, customer experience, workforce productivity, and cost reduction.
- Sponsor root cause analyses and performance improvement projects addressing critical organizational priorities.
- Ensure continuous improvement efforts are measurable, sustainable, and aligned with strategic objectives.
- Provide direct leadership, coaching, and development for the Performance Excellence Manager / Analyst and associated team members.
- Build organizational capability in process improvement, operational governance, change management, and performance management.
- Partner with Operations and Training teams to develop education programs that reinforce standard work and performance excellence principles.
- Influence stakeholders at all levels to drive…
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