Manager, Labor Strategy & Engagement; Remote

Position: Manager, Labor Strategy & Engagement (Remote)
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a Manager, Labor Relations Strategy & Engagement to work remote. The Manager, Labor Relations Strategy & Engagement will provide proactive and reactive Labor Relations Leadership to North America field locations for all business lines in assigned territories. This role will maintain effective relationships with business partners in order to drive business results through dynamic and positive workforce experience strategies;

as well as, proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience. This role will also ensure consistent practices and decision making in labor relations within North America in order to mitigate risk and promote a strong, ethical and motivating environment.

What You'll Do (Responsibilities)

+ Identifies and recommends strategies to address current and future Labor Relations and business needs. Participates in projects to develop workforce experience best practices and propose new/ modified programs and policies to better organizational needs. Develops, manages and reports on identified metrics that support company proactive labor relations strategies. Identifies training needs and develops training materials for delivery, using a variety of delivery methods (virtual and in person).

(Time Spent 10%)

+ Provide Labor Relations leadership by ensuring compliance to company policies and practices and federal, state and local laws; respond to field inquiries and direct resources that can assist or accelerate issue resolution. Provide direct reactive ER support through assigned case managers when appropriate. Manage all aspects of any union organizing activity including communications, campaigns and risk mitigation strategies, including coaching leaders, assessing risk, facilitating meetings, consultation with legal, etc.

Assure appropriate departments are involved and apprised as necessary, such as, Global Investigations, Global Risk & Safety and senior leadership. Also stays current on strike actions, labor/culture issues, and manages business continuity planning needs. . Maintain visibility with petition filings, labor organizing activities and political movement that has the potential to impact Iron Mountain's labor strategy and landscape. _ This position will not participate in existing union contract negotiations, grievance or arbitration handling, or relationship management with existing unions at this time_ .

(Time Spent 35%)

+ Conducts complex and sensitive investigations and mitigates risk by ensuring compliance with EEOC, DOL and NLRB policies. (Time Spent 5%)

+ Conduct formal and informal training for front line leaders. Serve as advocate and trusted advisor for front line supervisors and managers. (Time Spent 10%)

+ Serve as labor relations hourly employee "advocate" through proactive (roundtable facilitation, transportation ride alongs, site visits,etc.) and reactive (dispute resolution, open door, ethics hotline) behaviors. Drive resolution of all open issues through the appropriate leadership accountability in a timely and professional manner. (Time Spent 20%)

+ Champions company, area and territory initiatives by business line. Function as a liaison between…