Facilities & Office Services Manager

BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive, and meticulous Facilities & Office Services Manager to join a goal-oriented team.

CORE ACCOUNTABILITY:

This role is accountable to lead Biovac's office facilities and office services management through implementing and maintaining progressive standards related to general office, general building infrastructure management, facility upgrades, office space planning, facility refurbishment and facilities compliance and audit readiness. Furthermore, the role will lead office services, including cleaning services, reception, driver, office/ admin services and related vendor management.

QUALIFICATIONS NEEDED:

• Bachelor's degree in Facilities Management, Engineering, Built Environment, Operations Management, or related field. Furthermore, a postgraduate qualification in Facilities Management, Engineering, Business Administration or Operations Management would be advantageous.

• In addition, a professional certification in facilities management such as CFM & FMP would stand applicants on good stead

EXPERIENCE REQUIRED FOR SUCCESS:

• 6 - 8 years' experience in leading facilities management, ideally within manufacturing environments that prescribe to cGMP, collaborating with engineering, SHEQ and operations teams
• Proven experience managing multi-site facilities operations
• Experience managing vendors, service providers and facilities budgets
• Experience working in regulated environments with strong compliance requirements
• Demonstrated working knowledge of facilities management legislation and best practice

KNOWLEDGE AND SKILLS NEEDED TO MAKE A MEANINGFUL IMPACT:

• Strategic and Leadership Capability: General corporate facilities strategy, Cross-functional leadership, Operational governance
• Technical and Operational Expertise: Facilities management best practice, Infrastructure and maintenance oversight, Vendor and contract management
• Compliance and Risk Management: Expert legal, regulatory and best practice knowledge that ensure compliant and safe facilities management, Risk management, Audit readiness
• Stakeholder Management: Executive stakeholder engagement, Cross-functional collaboration, Service excellence orientation, Strong change management, stakeholder engagement, and communication capabilities.
• People Leadership: Skilled in performance management, succession planning, and career development frameworks.

SUCCESS IN THE ROLE WILL BE DEMONSTRATED THROUGH:

• Reliable and efficient facilities operations across all sites
• High-quality Office services supporting employee productivity
• Strong vendor performance and cost management
• Effective collaboration with engineering, laboratories and manufacturing
• Strong compliance with safety, regulatory and quality standards
• Continuous improvement in facilities efficiency and service delivery

KEY RESPONSIBILITIES OF THE ROLE:

1. General Corporate Facilities Strategy and Governance

Provide enterprise-level leadership and governance for facilities management across Biovac's general offices locations and manufacturing site offices.

Key responsibilities

• Develop and implement the general corporate facilities management strategy aligned with organisational growth and operational requirements.
• Establish standardised policies, procedures and governance frameworks for facilities management across all locations.
• Ensure consistent service standards and operational practices across general offices and manufacturing sites in Cape Town and Johannesburg. Provide home office support related to facilities infrastructure requirements to remote staff home offices located in South Africa, Kenya and Ghana
• Develop facilities management standards that integrate corporate facilities with specialised laboratory and cleanroom environments.
• Lead facilities-related budgeting, cost management and capital planning in collaboration with finance.
• Develop and track facilities performance metrics and service-level agreements.
• Ensure alignment with organisational sustainability, energy efficiency and environmental goals.
• Provide regular facilities…