Branch Manager

About the Company :
Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.

As of March 31, 2026, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.4 Lakh agents, close to 600 brokers, and over 120 Banca & Other Corporate Agency Partners. The company currently covers over 25 million lives and has over 10,500 hospitals empanelled in its hospital network. Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 5 financial years.

With an employee base of over 10,100 people, the company is a certified Great Place to Work six times in a row.

About the Role :
Enable achievement of key business outcomes. Build a quality Agency by focusing on quality of hire and skilling. Ensure adherence to all statutory and compliance requirements. Drive the people agenda sharply to enable achievement of people outcomes.

Responsibilities :

Achievement of Business Plans

To own the business plan for the branch – both top line and bottom line targets for Team
Internalize the Management philosophy and business strategy of the company and drive it in the branch
Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them
Ensure that new Leaders and Advisors are constantly inducted, activated and productive for Team
Drive the incentive schemes to ensure that the income of the Agency managers and Agent Advisors exceed benchmark

Team Building

Recruit Quality resources – Business Development Managers
Goal setting of all FLS and Leaders
Regular and periodic review, monitoring and mentoring of the FLS and Leaders
Managers to ensure that they are on track to achieve their goals
Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally
Ensure that the defined sales process of the company is adhered to by the team
Identify and groom future leaders in the team
Maintain the branch discipline, culture and follow basic rhythm

Business Expansion

Identify potential business pockets in the branch jurisdiction
Appoint Agents in these locations to procure business

Liaison with Home Office
Own the resource and expense budget for the Branch
Drive the R&R schemes floated by HO from time to time
Design own Branch level R&Rs, marketing activities and implement them
Support the Unit Managers and team of Agents in liaison with the HO for addressing their requirements/ concerns
Percolate the management guidelines to the entire team
Being fully compliant to all the norms laid down by the regulators and the company
Keeping the expense ratio of the Branch well within the defined budget
Maintain win-win relationship with other channels

Qualifications :

Education
Graduation in any discipline from a recognized educational institute
Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute

Required Skills :
6+ years of relevant work experience, preferably in Health/Life Insurance with agency channel (Leader Module) experience
3+ years of team handling experience
Prefer Localites

Equal Opportunity Statement :
Niva Bupa is committed to diversity and inclusivity in the workplace.

Eligible Applicants Can reach out Via  or