Assistant Branch Manager Workers Compensation

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

• Claims Background:
  Candidates must have at least 12 years of workers compensation claims adjusting experience, preferably in a TPA environment.
• Prior leadership experience:
  Minimum of 2-3 years prior people management experience leading a claims team in the workers compensation field required.
• Jurisdictional experience:
  California and Hawaii
• Licenses: CA Designation required, SIP optional. Must have Hawaii adjusters license if handling Hawaii claims.
• Location:
  
  This role is/is not eligible for fully remote work.

• Lead claims supervisors and adjusters to provide high quality and efficient service.
• Drive adjuster hiring and training to nurture a culture of performance and continuous improvement.
• Use Gallagher's technology to enhance your team's efficiency and quality.
• Ensure appropriate licenses and/or certifications for employees.
• Communicate with clients, carriers and brokers in a professional, positive and proactive manner.
• Effectively manage multiple competing priorities, identify coaching opportunities and position team members for successful development.

REQUIRED:

• High School Diploma
• Minimum of 12 years related claims experience
• At least 3 years of supervisory experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED:

• Bachelor's Degree

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a…