Volunteer Supervisor Mental Health

Position: Volunteer Supervisor for Mental Health Support
Take on a supervisory role with the Certified Listeners Society, supporting volunteers in delivering compassionate emotional support in Ontario, Canada. Work from home with a flexible schedule that allows you to contribute meaningfully.

In this volunteer supervisor position, you will oversee volunteer interactions with callers while providing essential coaching and assessment of chats. Your involvement will ensure that emotional support is empathetic and effective, promoting a healthier community while honing your own skills in mental health outreach.

Key Responsibilities:

• Provide confidential assistance to volunteers in real-time

• Evaluate chats to determine necessary resources

• Handle risk assessments during caller interactions

• Maintain professionalism and respect in communications

• Uphold the organization’s policies and ethics

Requirements:

• Degree or diploma in mental health disciplines

• Supervisory experience preferred

• Strong conflict resolution and management abilities

• Reliable commitment to weekly shifts

• Compliance with background checks and training

Engage with the community and refine your skills in this impactful volunteer supervisor position at Certified Listeners Society.
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