Senior Program Manager

Senior Program Manager – CIO Strategy and Operations - CPSP

We are seeking a dynamic and strategic Senior Program Manager to join the CIO Strategy and Operations team. This role is ideal for a seasoned leader who thrives in complex, cross‑functional environments and is passionate about driving transformation across commercial systems. You will lead high‑impact programs that span multiple business domains and technologies, enabling simplification, standardization, and technology‑enabled modernization of commercial systems.

This is a high‑visibility role that requires strong leadership, stakeholder engagement, and program execution skills. While your initial assignment would be within the Commercial Processes and Systems Program (CPSP), this position is designed to flex across strategic initiatives as business needs evolve.

• Lead strategic programs from initiation through execution, ensuring alignment with enterprise goals and measurable outcomes.
• Drive cross‑functional collaboration across a wide range of business functions, engaging stakeholders from across the organization to ensure alignment and successful program execution.
• Translate business strategy into actionable program plans, managing scope, timelines, budgets, risks, and benefits realization.
• Champion system and process simplification and standardization, ensuring outcomes are automation‑ready and customer‑centric.
• Establish and maintain governance structures, operating rhythms, and stakeholder communication plans.
• Monitor program performance using KPIs such as cycle time, quality metrics, customer experience, and financial impact.
• Guide and mentor project managers and workstream leads, fostering a culture of accountability and continuous improvement.
• Ensure compliance with enterprise standards, policies, and design principles.

• A bachelor’s degree in business, technology, or equivalent experience.
• 8+ years of progressive experience in program or portfolio management, ideally in a matrixed, global organization.
• Proven success leading large‑scale transformation initiatives within a complex, global, matrixed organization.
• Deep understanding of project and program management methodologies (e.g., Agile, Waterfall, hybrid).
• Strong business acumen and ability to connect strategy to execution.
• Exceptional communication, influence, and stakeholder management skills.
• Experience with software development life cycles and technology‑enabled process design.
• Ability to navigate ambiguity and drive clarity in complex environments.

• Hybrid Work Model:
  Flexible hybrid working environment (2‑3 days a week in the office depending on the role) for office‑based roles while delivering a seamless digitally and physically connected experience.
• Flexibility & Work‑Life Balance:
  Flex My Way supportive workplace policies, including work from anywhere for up to 8 weeks per year, helping employees manage personal and professional responsibilities.
• Career Development and Growth:
  Continuous learning and skill development opportunities to tackle tomorrow’s challenges and deliver real‑world solutions.
• Industry Competitive Benefits:
  Flexible vacation, company‑wide mental health days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture:
  Global reputation for inclusion, belonging, flexibility, and work‑life balance, grounded in values of customer obsession, competitive spirit, challenging thinking, fast learning, and collaboration.
• Social Impact:
  Two paid volunteer days off annually and opportunities to engage in pro‑bo­no consulting projects and ESG initiatives.
• Making a Real‑World Impact:
  Assistance to customers in pursuing justice, truth, and transparency through trusted, unbiased information.

Base compensation range for this role is $100,100 USD – $185,900 USD (for eligible U.S. locations). Base pay is positioned within this range based on experience, skills, and internal equity. The role may also be eligible for an annual bonus based on performance.

Thomson Reuters is an Equal Employment Opportunity Employer providing a drug‑free workplace and making reasonable accommodations for applicants with disabilities, including veterans. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department