Remote Global Product Support Manager
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-06-18
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Role, Inc.
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
Management
Healthcare Management, Project & Program Management, Operations Management
Job Description & How to Apply Below
Role, Inc. is seeking a Product Support Manager to lead a dynamic support team in a global SaaS environment. This role emphasizes effective communication and collaboration, especially with US-based teams. The Product Support Manager will oversee daily operations, ensuring high-quality service and team performance, while also managing customer inquiries and incidents.
Ideal candidates should have over three years of leadership experience, along with strong customer service skills and the ability to handle multiple tasks efficiently. Benefits include comprehensive health plans, flexible work arrangements, and opportunities for professional growth.
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