Service Manager, Digital Automation and Control

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

ELSE Regional Manager Americas

In this role, you will lead the Digital Automation and Controls (DAC) team located in Sacramento, California. You will be responsible for P&L results with full accountability of running the day-to-day operations, integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.

While we are open to remote work, candidates should be located in the Western US, with frequent travel to Sacramento, CA.

This role is contributing to the Electrification Service Business Area, Americas Region, specifically US.

You will be mainly accountable to:

• Lead the Digital Automation Controls operations team across manufacturing, assembly, project management, and field service to deliver consistent, endtoend service performance.
• Partner with the DAC COE engineering team to shape and execute the services growth strategy while driving continuous improvement and operational excellence.
• Build and maintain strong longterm customer relationships, ensuring service excellence, consistent delivery standards, and improved satisfaction (including NPS).
• Own performance management and organizational leadership, including P&L targets, productivity, investment planning, sales alignment, and development of a high performing team.

• Bachelors Degree in Electrical Engineering, STEM, Business, or similar
• Ability to demonstrate your 10+ years of experience in senior-level operations role in electrical engineering, safety, or electrical distribution environment
• You have 10+ years of experience managing or supervising operations team
• You are qualified in managing P&L for multiple lines of business
• Ability to travel as needed, including frequent travel to Sacramento, CA.

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

[excludes ABB E-mobility, Athens union, Puerto Rico]

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• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options:
  Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks
  - Company paid
• Long Term Disability - 60% of pay
  - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

• ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $142,500 and $228,000 annually and is eligible for a short-term incentive plan/annual bonus.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit https://(Use the "Apply for this Job" box below). Your Rights
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As an Equal Employment Opportunity and Afffymative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

- 5:00 P.M. EST Monday…