Scrum Master

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March
31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud to help customers and club teams achieve their fitness goals with a community-centered approach. We see every member’s success as an integral part of our culture. This mission is reflected in the ways we partner with our clubs, franchisees, and staff to grow and sustain our businesses.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co‑workers with celebrations, team-building activities and engaging corporate events!

It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

The Scrum Master is responsible for managing project teams to ensure successful delivery of technology solutions for Planet Fitness members, franchisees, and Club Support Center team members. The Scrum Master efficiently and effectively plans and manages discreet, well-defined project initiatives from inception to completion. The Scrum Master also ensures teams are adhering to delivery processes and standards to drive a culture of quality, consistency, predictability, and reliability.

The Scrum Master is a dynamic team member with the ability to lead high-performing teams, drive initiatives to high-quality and timely completion, effectively communicate will all levels of the organization, and adapt to changes in a fast-paced, data-driven environment.

This role follows a hybrid schedule and requires regular, in-person work at our Boston, MA or Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this role.

• Manages project delivery teams focused on delivering technology solutions for Planet Fitness members, franchisees, and the Club Support Center.
• Facilitates daily stand-ups, iteration/sprint planning, sprint reviews, and iteration/sprint retrospectives.
• Guides teams in work estimation best practices and facilitates team estimation process.
• Collaborates with Product Management team to understand project scope, product features, and business priorities to ensure proper prioritization and execution of team backlog.
• Collaborates with Product Managers and Technology Leads to resolve problems and remove project roadblocks.
• Collaborates with PMO team to understand and adhere to portfolio and program management processes and support status reporting, risk and issue management, and communications processes for senior leadership.
• Communicates project delivery risks and trade-off considerations where and when appropriate.
• Proactively escalates risks, issues and blockers to leadership in a timely manner to minimize impact to delivery timelines.
• Maintains team and project management artifacts using the…