Area Manager, Management Operations Manager

Overview

The Area Manager is responsible for overseeing business operations and patient service throughout all offices within their assigned market. This role will lead a market of 8–10 offices to deliver an outstanding patient experience and achieve revenue and contribution goals. The Area Manager provides leadership guidance to ensure the offices are executing region/district priorities and aligning with My Eye Dr .'s

purpose, vision, values, and key initiatives. The Area Manager attracts, trains, develops high‑performing teams, creates a culture of talent development, and inspires superior performance.

The Area Manager reports to the District Manager and is a stepping‑stone toward becoming a District Manager with My Eye Dr . The position requires daily and/or overnight travel to market offices 4–5 days per week with additional overnight travel for training and company meetings. Ability to relocate within the region or company is preferred. The wage range for this position is $80,000 to $95,000 annually, commensurate with experience.

The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.

• Build Patient Loyalty:
  Help patients live their best lives by providing 5‑star patient experiences so that they return year after year and refer their family and friends.
• Develop a Team:
  Assess and drive the market’s talent and succession plan, attract and retain top talent, and build an inclusive, high‑performing team of General Managers.
• Drive Profitability:
  Continuously monitor the top and bottom‑line performance of each office within the market, use key performance indicators to assess financial and operational metrics; conduct regular business reviews and engage General Managers in implementing strategies and/or corrective measures to drive profitability.
• Build and maintain relationships with office staff, doctors, and key support partners.
• Work collaboratively with field leadership, home office partners, and human resources to drive success in the market.
• Maintain regular, dependable attendance and punctuality.

• 5+ years of retail management experience.
• 2+ years of multi‑unit retail experience.
• Optical and/or healthcare experience preferred.
• High School diploma or GED required.
• BA/BS degree preferred; related work experience can substitute formal education.
• Demonstrated success in providing direction and tactical support in achieving desired business results.
• Experience in developing, supporting and mentoring office staff to maximize their potential.
• Ability to work in a dynamic environment, set priorities and ensure deadlines are met.
• Strong planning and organizational skills with attention to detail; ability to change direction and make decisions based on changes in business needs.
• Effective communication and information exchange skills.
• Strong customer service skills.
• Basic understanding of P&L statements.
• Strong computer proficiency with Microsoft Office.
• Capable of lifting 20 lbs. and moving about the office.

• Career Development and Training Opportunities.
• Comprehensive benefits package including medical and dental coverage, tax‑free savings plans, life insurance, and more.
• Vision coverage and associate discounts on products.
• 401(k) with competitive company match.
• Accrued PTO and paid holidays from day one.

My Eye Dr . is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. My Eye Dr .

will not tolerate discrimination or harassment based on any of these characteristics.