Senior Project Manager, Strategic Planning

Senior Project Manager, Strategic Planning

NYC Department of Housing Preservation & Development | Posted Mar 15

Full-time

New York

Agency Description The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health.
• We create opportunities for New Yorkers through housing affordability.
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

The Office of Policy & Strategy (OPS) leverages its expertise to guide and support HPD and its many Offices in their efforts to deepen their impact, optimize their efficiency, and become more data-driven, climate-adaptive, and mission-focused. Within OPS, the Division of Strategic Operations and Analytics (SOA) works to increase HPD’s impact by analyzing and improving operations agency-wide. As part of that work, SOA’s Strategic Planning unit leads initiatives that help agency teams clarify their core program objectives and enhance their business processes to achieve greater operational effectiveness and organizational capacity.

Reporting to the Director of Strategic Planning, the Senior Project Manager will:

• Conduct needs assessments to determine project goals/scopes and prepare project workplans.
• Design and facilitate interviews, focus groups, large group discussions or other activities with program staff and stakeholders to investigate current and potential operational conditions, identify their objectives and goals, consider the strategies for achieving those goals, and select the activities that best support those strategies.
• Record and analyze qualitative data from these investigations or conversations, and present findings and data-informed recommendations to agency staff at various levels.
• Create and help deploy new procedures, tools, program elements, and systems that refine business operations, making them more efficient, outcome-oriented and impactful.
• Deliver trainings on strategic planning concepts and skills to agency staff at various levels.

• Demonstrated facilitation skills, and an ability to lead diverse groups of stakeholders through idea‑generating and decision‑making exercises.
• Experience researching, gathering, organizing, and analyzing qualitative information to identify patterns, insights, or opportunities for process improvement or decision‑making. Ability to use independent judgment and initiative to evaluate procedures/programs and qualitative data the team gathered.
• Excellent verbal and written communication skills, and an ability to articulate information and recommendations clearly and persuasively.
• Experience simultaneously managing multiple complex projects.
• Interest in improving government effectiveness and in housing quality and affordability.

• A graduate degree in a relevant field (Public Administration, Public Policy, Business Administration, etc.) is strongly preferred.
• HPD or government experience is a plus.

• A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community‑centered activities in an area related to the duties described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Note:

This position is eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are…