Account Manager

Job Description:

• Own assigned client accounts end to end, acting as the primary point of contact
• Build and maintain strong, trusted client relationships through clear communication and strategic guidance
• Lead client meetings, performance reviews, and planning discussions
• Manage expectations, navigate complex or challenging conversations, and ensure long-term health
• Maintain fluency across digital media channels including paid social, programmatic, search, display etc.
• Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations
• Partner closely with internal teams to align execution with client goals
• Identify and proactively present organic growth opportunities within existing accounts
• Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance
• Coordinate timelines, deliverables, and priorities across internal teams
• Maintain accurate documentation, notes, and account records

• 5–7 years of experience in account management, client services, or digital agency environments
• Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison
• Strong working knowledge of digital advertising channels and performance metrics
• Demonstrated experience identifying and driving organic growth within existing accounts
• Exceptional verbal and written communication abilities

• Unlimited PTO
• Medical, Dental, Vision, 401k plus match
• Annual performance bonus eligibility
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)