Store Manager, Retail & Store Manager

About Us

Smart Stop® Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in California, USA, we operate 200+ properties across 24 states in the U.S. and four provinces in Canada
, with more than 18.7 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running.

This position is involved in all phases of the operation including leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with home office team, and maintaining good relationships with tenants. Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.

Salary:
Starting at $22.00/hour CAD + Bonus

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned
• Monthly Bonus Incentive Plan
• 100% Paid Health insurance including medical, dental and vision
• No Evenings
• Paid Time Off
• Life Insurance | Disability Insurance

Strategic Storage PM Canada, ULC, DBA Smart Stop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, Smart Stop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.

Smart Stop® Self Storage is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.