Project and Resource Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project and Resource Manager based in Belgium.

This role sits at the heart of a fast-paced, global research operations environment where efficient coordination directly enables high-quality insights delivery  will be responsible for managing the allocation of research capacity across multiple concurrent projects, ensuring the right experts are assigned at the right time. Acting as a key coordination hub between Account Management, Customer Success, and Research teams, you will help translate incoming requests into structured, executable workflows.

The role requires a strong sense of prioritisation, operational clarity, and the ability to balance competing demands in real time. Beyond day-to-day planning, you will actively contribute to improving systems, reducing manual effort, and supporting automation initiatives. Your work will have a direct impact on delivery speed, team efficiency, and overall client satisfaction in a highly dynamic, international setup.

• Evaluate incoming project requests, clarify requirements, and ensure proper intake structure in collaboration with commercial and research stakeholders.
• Coordinate and allocate research talent based on availability, capacity, urgency, and project complexity across multiple parallel assignments.
• Maintain an accurate and real-time overview of team bandwidth to ensure balanced workload distribution and prevent bottlenecks.
• Prioritise and sequence incoming work using defined operational criteria while communicating clear and realistic timelines to stakeholders.
• Identify inefficiencies in project flow and contribute to continuous improvement of handover processes and operational frameworks.
• Support the implementation and optimisation of automation tools (e.g., workflow systems, AI-enabled solutions, and integration platforms) to reduce manual coordination.
• Collaborate closely with research leadership to enhance operational efficiency and delivery scalability.

• 2–4 years of experience in project coordination, operations, or resource planning, ideally within a market research or similarly fast-paced environment.
• Strong ability to manage high volumes of parallel requests while maintaining structure, accuracy, and attention to detail under pressure.
• Excellent prioritisation and decision-making skills, with the ability to balance urgency, complexity, and business impact.
• Strong communication skills with the ability to align and influence stakeholders across different functions and levels.
• Confidence in making capacity-based decisions and clearly explaining trade-offs when needed.
• Comfortable working in dynamic environments where priorities shift frequently and adaptability is essential.
• Hands‑on, structured, and process-oriented mindset with a strong affinity for operational improvement.
• Proficiency in English is required; knowledge of German is a plus.

• Flexible vacation policy with no strict cap on the number of days you can take.
• Option to work from abroad (if based in the EU) for up to 180 days per year.
• Provision of all necessary work equipment, including a Mac Book.
• Mobility support such as a Deutschland ticket or mobility budget (depending on location).
• Subsidised access to fitness and wellness memberships (e.g., Urban Sports Club or Class Pass, depending on location).
• Access to co-working spaces in selected global hub cities.
• Fully remote working model with international team collaboration and flexibility.