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Global Operations Director & Customer Experience; Remote

Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listing for: SupportFinity™
Remote/Work from Home position
Listed on 2026-06-20
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below
Position: Global Operations Director & Customer Experience (Remote)

Support Finity™ is seeking a highly motivated Senior Director of Operations to lead the global Operations team. This role requires developing and executing our global operations strategy and ensuring exceptional customer experiences. The successful candidate will oversee fraud operations and partner across teams like Product, Engineering, and Finance.

The ideal candidate has over 15 years of experience in customer servicing and will be responsible for defining the strategic roadmap, enabling performance monitoring, and building a high-performing team.

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