Housekeeping Operations Manager, All Shifts, Roanoke, VA

Operations Manager - Crothall Healthcare

Salary: $50,000–$54,000
Other Forms of Compensation: Bonus

As an Operations Manager, you are responsible for directing and overseeing the support services operational needs of the department. You coordinate the tasks of frontline associates and serve as a liaison between administration and unit departments, ensuring the highest possible level of service.

• Establish and annually review standards and work procedures for all staff.
• Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assist in the hiring process: interview, hire, and train new associates.
• Orient, develop, and supervise all supervisory/housekeeping staff.
• Conduct regular inspections and make recommendations to the facility.
• Conduct monthly reporting of goals, accomplishments, and future plans.
• Provide staff education and continuous training.
• Communicate with staff, administration, and other departments.
• Coordinate outside services (e.g., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program).

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support‑service related field with high customer/client contact.
• Effective written and oral communication skills.
• Ability to multi‑task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree is preferred.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.

Rotations and remote work may require additional background screening. For details, visit

Applications are accepted on an ongoing basis. Crothall maintains a drug‑free workplace.

Equal Opportunity Employer
:
Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable federal, state, and local laws.