AVP, Claims Learning & Development

AVP, Claims Learning & Development

Location: Omaha, NE, USA (remote work opportunity)

Primary Responsibilities: We are excited to bring on an AVP of Learning & Development to lead our Group Protection Claims & Operations training organization in a remote environment.

• Sets and executes the Learning & Development strategy
  , incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building.
• Leads the design and delivery of comprehensive training programs
  , ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality.
• Establishes and drives performance outcomes
  , setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives.
• Builds and leads a high‑performing team
  , including talent acquisition, development, coaching, and succession planning to strengthen organizational capability.
• Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on‑the‑job performance.
• Drives operational excellence and innovation
  , including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency.

Must‑Have Experience (Required)

• 4 year bachelor’s degree or equivalent work experience (4 years of experience in lieu of bachelor’s).
• 10+ years experience in training directly aligned with the responsibilities of this position, including 3+ years managerial or supervisory experience and demonstrated leadership influencing senior management/critical stakeholders.
• Strong relationship‑management skills with internal and external clients and proven ability to develop creative and collaborative approaches.
• Ability to think critically, analyze information, and evaluate the implications of a course of action or solution.
• Strong project‑management leadership skills and the ability to coordinate multiple projects in a time‑sensitive environment, under pressure, and meeting deadlines.
• Confident, comfortable communicator with strong written and verbal communication skills.

Nice‑to‑Have Experience (Preferred)

• Experience leveraging automation and AI tools to support curriculum and process modernization.

• Up to 30% travel.

• Clearly defined career tracks and job levels, along with associated behaviors for each core value and leadership attribute.
• Leadership development and virtual training opportunities.
• PTO/parental leave.
• Competitive 401K and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Work arrangements that work for you.
• Effective productivity/technology tools and training.

Pay range: $127,500 - $232,300. Anticipated pay for new hires is between the minimum and midpoint of the range. Pay is based on non‑discriminatory factors including education, experience, location, licensure, proficiency, and role requirements. The base pay is just one component of the total rewards package. Additional rewards may include annual incentive program, long‑term incentives, sales incentives, and standard benefits package.

Lincoln is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.