Time and Expense Assistant Manager

Overview

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

The Assistant Manager is dedicated to meeting the expectations and requirements of internal and external customers to ensure the highest levels of customer satisfaction, operational excellence, and quality assurance. In partnership with branch leadership, field leadership, and corporate leadership, the Assistant Manager will focus on educating, directing, and holding accountable field support personnel in the areas of operational compliance and efficiency, leadership and development, and effective communication within his or her assigned offices.

Essential Functions of the Assistant Manager:

• Recruit, interview, hire, counsel and terminate field support personnel in assigned region
• Partner with Regional VP, branch leadership, field leadership, and corporate leadership to communicate operational goals, strategic objectives, and TEKsystems’ policies and procedures
• Assist in the creation, management and administration of incentive plans, diversity initiatives, benefit administration
• Formal mentoring/reporting relationship with field support personnel in assigned remote offices
• Audit and analyze operational processes and procedures for compliance with TEKsystems’ guidelines
• Provide direction and support to field office and act as liaison to corporate on escalated operations, human resource, and information systems issues
• Provide clear performance expectations to field support personnel and drive results through regular performance assessment and goal setting

Design and implement processes/policies that allow for management of assigned offices, impacting profitability and reducing operational costs

• Collaborate with Center Managers and provide regular feedback regarding program initiatives, best practices and make recommendations for improvements
• Compensation range: $75k-$90k, $5k bonus paid annually

• BA / BS degree preferred
• Ability to lead a team with focus on fostering relationships to support achievement of expected business results and providing coaching to ensure your team meets their personal and professional goals
• Capability of working in a team oriented environment that is fair, open and honest
• Thorough knowledge of business policies and human resource practices
• Able to lead change management/ processes
• Excellent leadership, interpersonal and communication skills
• Excellent written/oral communication and interpersonal skills
• Strong decision making ability
  
  Action and detail oriented; able to prioritize while handling multiple tasks
• Integrity and ability to maintain confidentiality and personal credibility
• Candidate must have superior coaching abilities as well as exceed in all operations.
• Candidate must have a strong understanding of policies and FSG operating rhythms, commitment to TEKsystems core values and dedication to the FSG overall vision and mindset.