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Remote Call Center Team Lead - Drive KPIs & Growth

Remote / Online - Candidates ideally in
Hialeah, Miami-Dade County, Florida, 33002, USA
Listing for: American Behavioral Research Instit
Remote/Work from Home position
Listed on 2026-06-22
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading behavioral research organization is seeking an experienced Call Center Team Lead in Boca Raton, Florida. This remote position will involve overseeing daily operations, managing staff, and maximizing efficiency. Responsibilities include training team members, creating performance goals, and reporting on productivity. Strong leadership and customer service metrics knowledge are essential for this role.
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