Third-Party Collections Director

Position: Third-Party Collections Director Hybrid Role
Take charge of third-party operations at Bill Gosling Outsourcing and enhance collections strategies as the Director of Operations in a hybrid office setting.

This position demands a passionate leader with over five years of experience in collection operations and vendor management. You will oversee a high-performing network, optimize recovery solutions, and ensure excellence across pre- and post-charge-off portfolios while fostering a culture of innovation and performance.

Key Responsibilities:

• Own and design the third-party vendor portfolio strategy

• Manage operational budgets and forecast resource needs

• Drive performance improvements across collection processes

• Develop modern reporting stacks for data oversight

• Implement AI-driven strategies with data and IT teams

Requirements:

• Minimum 5 years in collections and third-party operations

• Experience in senior leadership roles managing P&L

• Record of building and optimizing vendor programs

• Knowledge of AI tools and RPA workflows

• Exceptional skills in financial reporting and analytics

Shape the future of vendor operations and recovery systems at Bill Gosling while thriving in a supportive workplace.
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