Alumni Director

Paid holidays, sick time, 401(k), retirement plan, remote work.

Location:

United States, Florida, Miami.

Posted:
Mar 02, 2026.

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

We believe that honoring and empowering our nation's veterans is more than just a cause – it’s a calling.

When you join Wounded Warrior Project (WWP) you commit to making a difference. We help you find your spark, ignite your passion to serve, and embark on a career with meaning and purpose.

We recognize that our mission cannot be accomplished without talented teammates, and we proudly offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days working from home)
• Full medical, dental, and vision coverage for teammates and their families
• Competitive pay and performance incentives
• A fun, mission‑focused, and collaborative team environment

A mission that matters is just the beginning; if you’re ready to get started, we’re ready for you.

• Translate organizational vision into clear strategies, KPIs, and scalable systems aligned with WWP’s Connection priorities.
• Lead the national Alumni team, ensuring effective outreach, engagement, and support for warriors and family members.
• Champion high‑touch, modern engagement approaches that provide meaningful experiences to warriors and their families.
• Use data and population insights to identify service gaps, refine programming, and ensure consistency across regions.
• Build partnerships with military transition points, military treatment facilities, VSOs, higher education institutions, and community organizations.
• Drive cross‑functional collaboration with Registration, Resource Center, Mental Health, Peer Support, and other program areas to build cohesive warrior pathways and enhance organizational effectiveness.
• Integrate Peer Leader into Alumni engagement strategies.
• Oversee national KPI execution, operational performance, and consistent service delivery.
• Lead budget planning, forecasting, and overall resource stewardship.
• Strengthen staffing models, workflows, and team training to support scalable operations.
• Provide values‑driven leadership that develops and mentors teammates and reinforces WWP culture.
• Build an inclusive, collaborative team environment that encourages communication, innovation, and professional growth.
• Ensure adherence to organizational policies, safety standards, and compliance expectations.
• Represent WWP through public presentations and outreach to broaden program visibility and support.
• Anticipate risks and emerging trends, providing insights that shape executive decision‑making.
• Attend and actively participate in required training and/or meetings, including New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team‑based training, or departmental huddles.
• Other related duties as assigned.

• Effective leader capable of motivating, developing, and coaching teammates; creating KPIs for individuals and teams; and supporting program growth and continuous improvement.
• Demonstrated ability to develop and maintain professional relationships and build a diverse network of resources, emphasizing WWP’s supportive presence in the community.
• Effective group presentation and facilitation skills; confident communicator who can present information to large groups, small groups, and individuals.
• Strong organizational, time‑management, and prioritization skills with the ability to manage multiple deadlines in a fast‑paced environment.
• Professional presence and demeanor.
• Proactive initiative and thriving in independent work environments.
• Understanding and expertise in program and project management, including assessing outcomes and impact, and managing projects from strategy through execution.
• Strong analytical and problem‑solving skills to evaluate information, identify problems, and implement effective solutions.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Deep understanding of Wounded Warrior Project, its mission, values, programs, and services, and the impact on wounded warriors and their families.
• Ability to…