Airport Parking Manager

Description

The Details

• Location:
  
  Florence Regional Airport
• Part-Time (20 hrs per week)
• Pay Rate: $23.00/hr

LAZ Parking is dedicated to growth through operational and financial excellence. The team specializes in Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

• Growth Opportunities
• Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately.

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

The Airport Parking Manager oversees the operations at Florence Regional Airport, under the direction of the airport management and senior management to ensure 24/7 professional parking management. The Parking Manager will have overall responsibility for the implementation and enforcement of operational, safety, personnel, customer service, and maintenance procedures related to the Parking System services. As a company devoted to promoting an employee-focused servant leadership culture, the Parking Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout Florence Regional Airport.

• Ensure contract compliance and service levels meet expectations.
• Ensure proper management and achievement of audit scores, accounts receivable collection, budget attainment and implementation of new technology.
• Implement and manage safety and security programs and/or initiatives.
• Develop a strategic business plan and direction for scope of contract.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreements between LAZ Parking and our clients.
• Primary Contact: S/he will serve as the primary contact for operations. All questions and issues should be directed to the Manager for follow-up.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
• Managing, planning, scheduling, training, and directing the activities of Operations Managers and staff.
• Implement and complete other projects, programs, and initiatives that may arise from the operation.
• Review and edit proposed parking, maintenance, etc. agreements.
• Communicate with local police department and emergency management teams regarding operations as needed.
• Organize and manage the oversight of Customer service and parking lot cleanliness.
• Ensure coverage of scheduled shifts.
• Submit and report Parcs maintenance tickets and manage communication with Parcs vendor until resolved.
• Maintain equipment stocked with tickets and receipt paper. Maintain parking equipment clean and presentable.
• Manage vendor invoices and process for Payment in Doclink.
• Additional related duties as assigned.

• Bachelor's Degree or equivalent work experience.

• 3+ years in management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Parking management experience is preferred.
• Experience working with financial statement/accounting, P&L reports, and budgeting.
• Ability to be flexible in schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours.

• Operations management experience of multiple aspects of the operation.
• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Strong ability to comprehend the operation and operation plan.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills. Ability to work independently and multi-task.
• Ability to communicate professionally and effectively…