Remote CX Operations & Resource Planning Manager
Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-06-24
Memphis, Shelby County, Tennessee, 37544, USA
Listing for:
Phenom People
Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
Management
Operations Manager, Program / Project Manager, IT Project Manager, General Management
Job Description & How to Apply Below
Phenom People is looking for a Manager of Customer Experience Operations based in Collierville, TN. This role is responsible for leading a team to manage and schedule the Customer Experience workforce, ensuring efficient network operations for call centers.
The ideal candidate will have five years of experience in call center operations, including leadership experience and expertise in workforce management methodologies. Remote work may be available based on business needs.
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