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Senior Director NPS Activation — Remote

Remote / Online - Candidates ideally in
Duluth, St. Louis County, Minnesota, 55801, USA
Listing for: UnitedHealth Group
Remote/Work from Home position
Listed on 2026-06-24
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 159300 - 273200 USD Yearly USD 159300.00 273200.00 YEAR
Job Description & How to Apply Below
Position: Senior Director, Experience & NPS Activation — Remote

United Health Group is seeking a Sr. Director, Head of Experience & NPS Activation to lead the experience strategy for Optum Financial. This pivotal role involves collaborating with diverse teams to enhance customer engagement and improve health outcomes through innovative initiatives.

The ideal candidate will have extensive experience in customer experience leadership and insight programs. Flexibility to work remotely is available, with a focus on strengthening the employer experience while ensuring alignment across teams.

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Position Requirements
10+ Years work experience
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